About This Course
Performance Evaluation and Management Training is a specialized program designed by BCCH to equip managers and supervisors with the skills and tools necessary to effectively evaluate and manage the performance of their teams or employees. This training typically covers various aspects of performance management, including setting clear performance expectations, providing ongoing feedback, conducting performance appraisals, and addressing performance issues.
Key components of Performance Evaluation and Management Training may include:
Goal Setting and Performance Planning: Participants learn how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals that align with organizational objectives and individual development plans.
Feedback and Coaching Skills: Training focuses on developing effective communication and coaching skills to provide constructive feedback, recognize achievements, and address areas for improvement in a supportive manner.
Performance Appraisal Processes: Participants learn best practices for conducting performance appraisals, including evaluating performance against established goals, documenting performance feedback, and facilitating meaningful discussions about career development and growth opportunities.
Performance Improvement Plans (PIPs): Training may cover strategies for identifying and addressing performance issues through the development and implementation of performance improvement plans (PIPs) that outline specific actions and timelines for improvement.
Performance Metrics and Measurement: Participants learn how to identify key performance indicators (KPIs) relevant to their teams or departments and use data-driven insights to assess performance, track progress, and make informed decisions.
Legal and Ethical Considerations: Training may include discussions on legal and ethical considerations related to performance evaluation and management, including compliance with employment laws, confidentiality, and fairness in the appraisal process.
Conflict Resolution and Performance Discussions: Participants gain skills in handling performance-related conflicts and facilitating difficult conversations with employees about performance issues, expectations, and career development.
Continuous Improvement and Development: The training emphasizes the importance of ongoing performance management and continuous improvement, encouraging managers to support employees in their professional development and growth.
By the end of Performance Evaluation and Management Training, participants should be equipped with the knowledge, skills, and confidence to effectively evaluate, manage, and enhance the performance of their teams or employees, contributing to overall organizational success and employee engagement.
Curriculum
4 Modules
15h 15m
Your Instructors



